Important update: NUYOU transition to ASCEND BioCare

The NUYOU Nurse Support Program has transitioned to ASCEND BioCare, managed by Inservio Home as of 1 September 2026.

ASCEND BioCare now available
Support for eligible patients and healthcare professionals includes medication home delivery, injection training, and assistance with S100 prescription processes.

For new patient enrolments:
To enrol a new patient, an existing NUYOU patient or to learn more, visit ASCEND BioCare, or contact ASCEND BioCare on:
Email: ASCEND BioCare
Phone: 1300 803 901

For existing NUYOU patient queries*:
For queries related to an existing NUYOU patient, please contact NUYOU Support on:
Email: NUYOU
Phone: 1800 168 968

*Please note: Existing patients will continue to be supported by NUYOU until 30th October 2026. For ongoing support beyond this date, please enrol with ASCEND BioCare.